About US

Milestones is a Value Added Distributor that enriches the Middle East & African UC market. Through our global vendors, we provide a series of the latest collaborative solutions that facilitate collaboration and communications for corporate and enterprises such as VOIP, video conferencing solutions, personal collaboration solutions, CRM, and more.

Our highly qualified team has more than 10 years of experience in unified communications. With today’s constantly changing dynamic in the UC market, we are honored to share valuable industry information with our CUSTOMERS to keep them up to date

Our Principles

Communication:

Effective communication is key to building strong relationships with customers. It involves active listening, clear and concise messaging, and timely follow-up.

Empathy:

Understanding the customer's perspective and needs is critical to providing a positive experience. Empathy involves putting yourself in the customer's shoes, being patient, and showing compassion.

Responsiveness

Customers expect prompt and reliable service. Being responsive means acknowledging their inquiries and concerns in a timely manner, providing updates and solutions, and following through on commitments.

Professionalism:

Maintaining a professional demeanour and attitude is essential to building trust and credibility with customers. This involves being knowledgeable, respectful, and courteous in all interactions.

Milestones Team

Milestones have been driven by the industry’s highly professional and trained individuals and are surely headed to becoming a leading organization that facilitates, enhances, and provides measurable business value through the most effective uses of Technology and Resources to organizations. Highly skilled intellectual personnel, most having substantial work experience in diverse areas of Information Technology make up the Milestones team. Our management ensures that each individual excels in their specific assigned tasks by working closely with them. Only those individuals are hired who not only possess strong technical and analytical skills, high intellect, sound work ethics, and integrity but also who have confidence, decision-making abilities, and above all the drive to excel whether it is at the management level or at a technology/software development position. Our focused, sound, and innovative approach is derived from the cumulative experience of our team members. As a result of their combined practical business experience with strong technology delivery capabilities, we can comprehend the client’s business requirements, propose IT and creative strategies in line with the vision of the business and execute the business plan by building or implementing high-quality scalable business solutions through the use of latest cutting edge technologies.